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Customer Service Manager

Applications close Thu 21 November 2019

● An exciting management opportunity to work with one of Vanuatu’s leading car rental companies in a fun and dynamic team environment

● Permanent full-time position open to Vanuatu citizens and residents

● Based in Port Vila

The Organisation

World Car Rentals Vanuatu is a locally owned and operated vehicle rental business that aims to offer the best service and rates on the island, offering 24-hour pickup and delivery at any location and 24 hour roadside assistance.

The Position

The Customer Service Manager will contribute to World Car Rentals Vanuatu’s growth, and maintain our great reputation by ensuring customers enjoy a customer service experience that meets our high standards, from booking through to dropping off the vehicle. They will lead and develop a Customer Service Team to ensure great customer service experiences across all areas of the business.

Essential Selection Criteria

► Eligible to live and work in Vanuatu

► Current, clean driving licence

► Strong customer service experience

► Staff management and coaching skills and experience

Desirable Selection Criteria

► Outgoing personality with a positive and enthusiastic outlook

► Strong communicator and demonstrated initiative

► Planning skills and experience managing work tasks and logistics

► Confident in dealing with employees and customers. Firm, fair, diplomatic.

Apply Online

Applications for this role must be submitted using this link

Please click on the link to apply online and upload your resume.

Vanuatu citizens are strongly encouraged to apply

For further information please contact

Applications close Thu 21 November 2019

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