● Join ANZ's innovative, flexible and collaborative work environment
● Highly engaged culture aiming to support your development
● Contract full-time position based in Port Vila
At ANZ, everything boils down to ‘why’ – their purpose is to shape a world where people and communities thrive and are as focused on seeing their staff thrive as well as their customers. ANZ aim to give their staff every opportunity to develop their career.
ANZ are responding faster to changing customer requirements, focusing on the things that matter the most, energising their people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, ANZ make sure all their employees are rewarded.
As the Manager for Recoveries, you will be responsible in managing a portfolio of Retail and Small Business customers with balances not more than AUD1M where customers who have been identified as requiring remedial action or as high risk. You will also aim to reduce the risk to the Bank whist maintaining the Bank's reputation and high customer satisfaction.
Essential Selection Criteria
► Proven experience in credit, collections, recoveries or general business activities in a financial controller capacity
► Excellent technical skills in reporting, analysis, including advanced excel skills
► High level business acumen, in depth understanding of business financials and fundamentals
► Ability to work with customers who are experiencing very challenging financial situations, display empathy whilst setting very clear expectations during courageous conversations
► Self-managing, self-motivated and excellent time management skills with sound capacity management knowledge preferable
► Strong customer focus with the ability to think strategically
► Established people leader skills and experience in delivering results
► Extensive experience in managing a multi-dimensional relationship with our senior stakeholders and can handle conflicting demands
Applications closed on Sun 02 May 2021