Customer Support Officer

Applications close Fri 26 April 2019



● Opportunity for a Japanese speaker in a fast-moving industry

● Permanent full-time position

● Port Vila based with travel abroad


The Organisation

TI Securities Limited is a regulated securities dealer based in Port Vila, Vanuatu. The company operates the Titan FX brand offering forex and CFD brokerage to traders globally. Titan FX differentiates itself from other brokers by investing in product development and outstanding customer service rather than sales and advertising.


The Position

Based in the Port Vila office, and reporting to the Head of Customer Support, the Customer Support Officer is responsible for reviewing customer identification documents as well as answering customer queries via email and online chat.

You’ll be working closely with internal and external (overseas) customer support team members as well as legal and compliance team members based in Port Vila.


Essential Selection Criteria

► Fluency in Japanese and English languages

► Computer literacy

► Tertiary degree or higher


Desirable Selection Criteria

► Experience in Customer Support

► Fluency in other languages


How to Apply

Please click on the link below to apply online and upload your resume.

For further information please contact


Applications close 26 April 2019


Click the link below to apply online

Applications now closed

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